Question 1

How long does it take to receive my print?

Accepted Answer

Typical turnaround times are roughly 1-4 weeks with most prints arriving between 2-3 weeks.
 
Factors that effect shipping times:
 
-What type of medium is purchased
-Your shipping location
-If the print came in damaged from the printer
-Holiday or weather backups

Question 2

What if I receive my print damaged?

Accepted Answer

If you receive a damaged print follow these steps:
As soon as possible, take detailed photos and email me at mmosphotography@gmail.com
Once I receive the images, I will get in touch with the professional printer and have them expedite you a replacement.
In most cases you can keep the damaged print

Question 3

Can I order custom prints?

Accepted Answer

Yes! 
 
Simply due to the large number of photographs I have in my galleries, I do not have all the images listed in my shop for purchase but all images are available for purchase.
 
Just email, mesage me, text, or call and I will work with you to design custom tailored fine wall art to your specific needs.
 
There are also many more options for art mediums and hanging designs than I list in my shop.

Question 4

Refunds?

Accepted Answer

If for any reason your print comes in damaged, in any way, or if the color accuracy seems off get in touch with me immediately and I will get a reprint expedited to you.
 
Send me photos of the damage to my email, mmosphotography@gmail.com or text them to me (757)589-9105
 
In most cases, you will not have to mail the prints back to me, you will be able to keep the damaged ones and still receive the reprints.

Question 5

Can your prints be hung outside?

Accepted Answer

If your desire is to hang the fine wall art outdoors, please get in touch with me and I will give you the options and pricing for the outdoor variants.

Question 6

What photography gear do you use?

Accepted Answer

I have been a long time Canon shooter but over the last few years, I have slowly transitioned more to the Sony Mirrorless systems but I do still shoot some canon gear. I am not tied to one company and my preferences are subject to change as new technology comes out.
 
Short list of my current gear:
 
Cameras
Sony A9
Sony A7R4
Sony A7s Astromodded by Spencer's Cameras (Full Spectrum)
GoPro Hero 9 Black
 
Lenses
Sony 16-35 2.8 GM
Sony 24 1.4 GM
Sony 200-600 G
Zeiss 55 1.8
Tamron 70-180 2.8
Rokinon 20 1.8
Canon 135 2 L
 
Drone 
DJI Mavic Air 2

Question 7

What printing companies do you use?

Accepted Answer

I only use the best professional printing companies available to me, that utilize archival ink. 
 
Bay Photo Lab
 
Nations Photo Lab
 
Art Beat Studios
 
WHCC White House Custom Color
 
Feel free to check out their websites and browse the different options they have!

Question 8

International Shipping

Accepted Answer

If you live outside of the United States, just get in touch with me and I will be happy to work with you but the shipping will be priced accordingly to how far away we live from eachother and product weight/ size.

Question 9

How big can you print?

Accepted Answer

I can print as large as you need even if it not listed as an option in my shop.
 
I offer custom sizing to match any project you might have.
 
My images range in different megapixels, so some will be better suited for larger images naturally but my main Landscape camera is 62 megapixels.

Question 10

Do you sell digital images or licensing to images or video?

Accepted Answer

Yes I do!
 
If you would like to get in touch with me regarding potential licensing of my images or work, feel free to call or email me.
 
mmosphotography@gmail.com
 
(757)589-9105

FAQ

Frequently asked questions